We consider all the information you share with us private and confidential. When you visit, register or order products on thesampleroom.store, you may be asked to provide certain information about yourself including your name, address and contact details. We store customer information in an effort to improve your shopping experience and to offer the highest level of customer service. We do not share your personal details with third parties without your prior permission.

The Sample Room Ltd does not store any customer financial details. The Sample Room Ltd reserves the right to disclose the information about you as required by law, in response any law enforcement requests as necessary to protect the property, interests and rights of The Sample Room Ltd.

You can review, change or delete certain personal information at any time. To change your personal information, please contact us by email at hello@thesampleroom.store. Please note that when you purchase from us we will continue to confirm your order by email. In addition we may also need to contact you by phone or post with other details regarding your order. On registration of a Sample Room account, you will select a password and user name that you can use to access your account. You are responsible for keeping your password and user name confidential and are responsible for all activities carried out under them. We will not be responsible for any losses suffered by you where your password is used by someone else unless this is because of our negligence. 

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping basket and previous purchases. A cookie is a piece of information stored on your computer’s hard drive, which traces your movement within websites. Most browsers are automatically set to accept cookies, but you can refuse cookies by turning them off in your browser. If you turn off cookies we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognise you as a registered user.

We take the security of your personal details seriously at The Sample Room Ltd and have used industry standard precautions to safeguard your personal details. 

The Sample Room Ltd, company number 12411339. Registered office address 62a Oaklands Grove, London W12 0JB UK.